Tell us what's going on.
Tell it the way it actually feels: “the numbers stopped making sense in March” is a perfectly good brief. We'll come back with a straight read: what kind of problem it sounds like, what we'd look at first, and whether a conversation makes sense.
"You're dealing with senior leadership who care about your business. It won't be a weekly check of the account—they're constantly tinkering. You'll meet the people on day one that are going to be handling your campaign for the outset, and they're capable."
Prefer email? hello@kwery.co.uk
The questions people usually have first.
What happens after I send this?
An operator reads it. There's no ticket queue on the other side. You'll get a straight read: what kind of problem it sounds like, what we'd look at first, and whether a conversation makes sense. If we're not the right people for it, we'll say so.
What does the first conversation cost?
Nothing. Thirty minutes, no pitch, no obligation. You'll leave knowing what we'd examine first and why, whether or not we end up working together.
Do we need to prepare anything?
Just the situation, in your own words. If a conversation follows, read-only access to the ad account or analytics is usually enough for a first look at the evidence. We'll ask for exactly what's needed and nothing more.
Which channels do you run?
Google Ads (Search and Performance Max) plus Meta, Microsoft, YouTube, LinkedIn and display. Which of them your budget belongs in is a diagnosis question: the channel follows your economics.
Who will we actually talk to?
One of the three people on the About page. There's nobody else here, which is rather the point.